REFUND POLICY

At 1511 Outfitters, all sales are final due to our print-on-demand and made-to-order process. We do not offer refunds or exchanges once an order has been placed. This ensures that each item is uniquely crafted just for you, maintaining the highest quality and exclusivity.

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Damaged Goods:

If you receive an item that is damaged or defective, you may submit a ticket for a refund within 30 days of receiving your order. Please include your order number, a description of the issue, and photos of the damaged item to help us resolve the situation promptly.

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How to Submit a Ticket:

1. Contact Us: Submit your ticket by emailing our customer service team at info@1511Outfitters.com with the required details.

2. Evaluation: Once your claim is reviewed and approved, we will process your refund or provide a replacement item.

Contact Information:

If you have any questions or concerns, please reach out to us at:

• Email: info@1511Outfitters.com

• Address: P.O. Box 1484, Ridgeland, MS 39158

Thank you for your understanding and for shopping with 1511 Outfitters. Your satisfaction is our priority.